Privacy Policy

This Privacy Policy explains how WinBuzz (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you access or use our website, mobile apps, and related services (together referred to as “Services”).

We do respect your privacy and assure you that your personal information shall be protected in compliance with the applicable data protection laws and this Privacy Policy.

Website Use

By using WinBuzz, you are consenting to the terms of this Privacy Policy. We do reserve the right to update this Privacy Policy whenever we deem fit. On any such occasion, all updates to this Privacy Policy shall come into immediate effect upon their posting on the website. Should you continue to avail our Services after any amendments are effected, you would be deemed to have accepted the amended Privacy Policy.

This Privacy Policy applies solely to WinBuzz and not to other websites that may link to WinBuzz.

Personal Information We Collect

WinBuzz may collect and process the following categories of personal data:

Complete name

Email address

Date of birth

Physical address

Country of residence

Citizenship details

Government identification

Identification numbers, including Aadhaar, passport

IP address

Location

Device and browser information

Transaction history, which would include deposits, withdrawals, and wagers

VIP and affiliate status

All preferences ordered in forms or surveys

All communication

Information to comply with our terms and policies

We obtain personal data directly from you, through your use of our Services, and from third parties, if permitted by law.

Why We Collect Your Information

We collect, use, and process your personal data for the following purposes:

To verify your identity

To set up and manage your WinBuzz account

To meet our legal and regulatory obligations, including our obligations under anti-money laundering (AML) laws

To process deposits, withdrawals, and other transactions

To improve and personalize your experience as a user.

To communicate with you about your account, transactions, and technical issues.

To provide promotional material or bonuses (where we are permitted).

To administer our VIP or loyalty programs.

To combat fraud, abuse, and illegal activity.

To resolve disputes, enforce our Terms, and defend legal claims.

To comply with our tax and financial reporting obligations.

To respond to your queries, complaints, and requests.

To conduct internal analytics, reporting, audits, and research about our business.

To respond to applications for employment (if applicable).

Failure to provide requested personal data may limit your use of some services or features.

Direct Marketing and Opt-Out

We may contact you from time to time with marketing communications via email, SMS, phone, or push notifications. It is possible that these communications relate to promotions, offers, or products that we think you will be interested in.

If you wish to opt out of promotional messages, you can do any of the following:

Click the “unsubscribe” link on the marketing emails we send;

Change your communication preference directly in your account settings;

How We Share Your Information?

We will share your personal information only when we need to, as discussed below:

5.1 Among WinBuzz

We may share your information with authorized staff for the reasons identified in this policy;

5.2 With Service Providers

We may share your information with trusted third-party vendors who help us with:

Payment processing

Identity verification

Customer support solutions

Email & SMS

Technical and IT Services

Marketing analytics

All third-party processors have contracted obligations to secure your data and use it only for the purposes outlined.

5.3 Legal Requirements

We may also disclose your data when we receive legal or other regulatory requests for information, including:

Court orders

Law enforcement requests

Tax or regulatory authority requests

5.4 Business Transfers

If we have a corporate change such as a merger, acquisition, or restructuring, your data will also be transferred to the new business or successor.

Security of Your Personal Information

We will put in place appropriate technical and organizational measures to ensure that your data is kept secure from unauthorized access, loss, misuse, or unauthorized modification. These include:

Encrypted databases

Password Protected databases

Restriction of access to data

Continuous monitoring and auditing

However, please remember that online transmissions can never be guaranteed to be fully secure. It is your responsibility to keep the username and password to your account secure, and to logout after your session, especially when you are using a shared computer.

Children’s Privacy

WinBuzz does not allow any person under the age of 18 (or the legal gambling age in the relevant jurisdiction) to use our Services. We do not gather or intentionally store data from anyone we know is a minor. Parents and guardians should monitor their children’s online use.

Accessing and Managing Your Data

You may access and/or update your personal data provided that you do so through your account settings only. If you want to make a formal request to access or amend your information, please email support@winbuzz.club and we will respond to any such requests within a reasonable time and in accordance with applicable privacy legislation.

There may be conditions under which we can deny requests, for example, if providing access would invade someone else’s personal privacy or if we have obligations under other laws, which prevent us from providing access.

Deleting Your Data

You may request we delete your personal data where:

It is no longer needed for its original purpose

You have withdrawn your consent

You have objected to the processing

It must be erased in accordance with law

Please note that we may keep data required by law, data necessary for good governance or for the purpose of defending ourselves against any potential legal claim.

If you want to make a deletion request please contact us at support@winbuzz.club.

International Transfers

Data may be subject to storage or processing in countries outside of one’s home country, some of which may not offer the same sufficiency of data protection.Once data is transferred outside any home country, upon your assurance, we shall guarantee that appropriate safeguards will be in place on the provisions of safeguard clauses.

Legal Basis for Processing (GDPR Compliance)

If you are a citizen in countries within the European Economic Area (EEA), we shall inflict the processing of data in accordance with the legal bases below:

Contractual necessity: To provide you with the services

Legal compliance: For complying with our legitimate obligations

Legitimate interest: Stopping any fraudulent activity and further improvement of our offerings

Consent: Marketing or optional features

You have the right to revoke your consent at any time.

Supervisory Authority (EEA Users)

If you view the processing of your data by us as being a violation of any pertinent privacy laws, you have the right to present an appeal to your local authority which will be responsible for data protection.

Updates to This Privacy Policy

Changes in our practices, legal requirements, or technology updates could result in updates made to the Privacy Policy. The newest version will always be published on this website with its effective date at the top of the Privacy Policy.

In this respect, we recommend you go through this page regularly.

Contact Us

If you have any inquiries, complaints, or requests with regard to this Privacy Policy, feel free to contact us at:

Email: support@winbuzz.club

Website: www.winbuzz.club

Your privacy matters. Win responsibly. Trust WinBuzz.

If you require this for any particular region (such as the Indian, EU, or USA region), or for a separate Cookie Policy, or Data Processing Agreement, let me know.